DTUI Consulting, Organizational & Training Services

Searching for a LOCAL Diversity Professional? Try DTUI's Trainer Search Service.

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ORGANIZATIONAL EFFECTIVENESS & DEVELOPMENT SERVICES

DTUI.COM's Organizational Consulting services offer assistance to individuals and organizations.

CONSULTING SERVICES :
Other organizational change initiatives, such as Continuous Improvement & Total Quality Management, often compete with diversity initiatives for resources and attention. We help organizations with these programs because they are viewed as needing very similar consulting services. We also help organizations insightfully combine diversity initiatives with other change efforts. DTUI.com offers a full range consulting services, including:

• Organizational development & effectiveness
• Anti-Sexual Harassment
• Strategic planning
• EEO/Diversity Policy Development
• Organizational Inclusion Assessment
• Executive diversity coaching
• Human Capital Assessment
• Mediation & Conflict Resolution
• Diversity Supplier Program & Policy Development
• Diversity Recruitment & Retention
• Valuing diversity
• Managing diversity
• Cultural audits
• 360 degree feedback
• Negotiate international mergers
• Communication across cultures 
• Marketing to diverse populations
• Building diverse teams
• Developing a diversity and inclusion program
• e-Learning design and development

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TRAINING

Our four component cultural competence model influences our assessment, recommendations, and the content we deliver. Cultural competence is comprised of four components: Awareness, attitude, knowledge, and skills.

Examples of offerings across the areas include:

Awareness Component (Participants learn why diversity benefits them and the organization):

• Awareness & sensitivity to group identity differences
• Diversity, inclusion, and group identity
• Unintentional bias and discrimination

Attitude Component (Participants learn how values and beliefs create barriers for inclusion):

• The gap between our liberal ideals and our behavior towards differences
• Ethnocentrism
• Am I cultural competence?

Knowledge Component Courses (Participants learn about cultural differences in values and beliefs as they relate to productivity, teamwork, work expectations, compensation, performance, etc.)

• What is cultural competence?
• Identity and group dynamics
• Show a little respect for me
• Equity & Inclusion

Skills Component Courses (Participants learn the skills needed to manage and work in a diverse organization):

• Managing Diversity & Inclusion
• Powerful questions
• How to facilitate difficult conversations about group differences
• Intercultural Communication
• Coaching difficult employees

Professional Referrals. DTUI understands that training expenses are limited. One way to save on travel and lodging costs is to use local talent. DTUI.com is partnering with the Diversity Trainer & Professional Network (DTPN) to offer a referral service. DTPN has a database of referrals and categorize professionals according to certification. Some are DTUI certification program graduates, others have been certified elsewhere, and many are not certified.

Training Formats
We know that people of are busy. Offering access to our training that matches your needs enables DTUI.com to better serve you, which is our goal. Here are the formats we offer:

• Coaching face-to-face for individual clients.
• Coaching involving a combination of online education and telephone coaching.
• Online courses for groups of participants.
• Face-to-face training
• Design and development of tailor-made online or face-to-face courses.
• Training of trainers

Sample Courses

Show a little respect I (sensitivity  & awareness) Show a little respect II for me (cultural diversity knowledge & skills) Sexual harassment & sexual attraction Managing emotional responses to cultural differences (Knowledge & skills) Managing diversity I & II (Awareness-skills) Going global I & II (Awareness-skills)

Many in culture; One in vision I, II, & III (Team building & alignment training for diverse groups; Awareness - Skills) Culturally competent performance evaluation (Knowledge & Skills) Diversity Leadership series (steering committee, CEO/President/VP, Human Resource officer, Board of Directors, etc.) Talent Management & Diversity (Knowledge & skills)

Languages

We know that language flexibility is critical for a global organization. To this end, DTUI offers training in several languages: English, Swedish, Spanish, French, Dutch, & German

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e-LEARNING SERVICES

e-Learning offers state-of-the-art, cost-effective and readily accessible training. The challenge is to utilize computer technology as much as possible for return on investment and increase educational outcomes. This is where DTUI.com comes in.

We provide you with high impact e-learning solutions to increase social and technical competence skills within your organization.

Benefits of eLearning Format

• Self pace
• Easy to access
• Accommodates auditory, visual, and kinesthetic learning styles.
• Can be tailored for individualized learning
• Reduced publishing and distribution costs as Web-based training becomes a standard
• Reduced overall cost
• Reductions in time needed to learn materials.
• Increased retention
• Consistent delivery

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YOUR ORGANIZATION'S OWN DIVERSITYPEDIA

You've certainly heard of Wikipedia. If not, you are missing out on the fifth most popular website in the world with 54 million+ visitors per month. Wikipedia is an only encyclopedia with close to two million articles about just about any topic you can think of. DTUI.com developed Diversitypedia as a specialized wiki site committed to providing articles on anything you can think of in terms of cultural diversity.

We are extending our services to develop a version specifically for your organization. Imagine a healthcare provider using Diversitypedia for just-in-time learning when cultural competence is needed to serve a patience. A recruitment officer can access Diversitypedia to get the most current articles on diversity recruitment. Culturally competent performance evaluation, talent management, and training approaches relevant to cultural diversity will be at the professional's fingertips. If your organization allows employees or members to submit content and edit existing content, the site will grow incredible and, MORE IMPORTANT, it will be a built-in knowledge generation and database resource. Plug up the brain drain.

Another important feature is the ability for users to describe who they are culturally and to comment on the quality of the content in discussion threads. This will provide rich materials for human resource officers, teachers, managers, and others who want to learn about subtle cultural differences. Contact us for more information.

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COACHING SERVICES
Don't wait until cultural competency problems lead to lawsuits or poor productivity. Mediate interpersonal employee problems quickly. Using an expert can be useful because the individual will not be objective and have a set of tools to effectively support you in managing the challenges.

Many companies require MANDATORY diversity training for employees who receive harassment complaints. Diversity coaching is becoming a useful method because employees receive one-on-one support in identifying problem behaviors and learning alternative positive behaviors. Coaching proves to be a more powerful safeguard against costly lawsuits and employee turnover. Contact us today about this successful program.

Each coach is a skilled professional who can deal with both diversity-related and other interpersonal management challenges. We also employ 360 Feedback, Executive Skill, and Diversity Awareness assessment tools in identifying individual client challenges.

Coaching focuses on a range of topics, including:

• Sexual harassment
• Racial insensitivity
• Adjustment to a new workplace culture
• Intercultural conflict resolution

We offer two cultural competency coaching programs: mandatory and proactive coaching:

Many companies require MANDATORY diversity training for employees and managers who receive harassment complaints. Diversity coaching is becoming useful method because employees receive one-on-one support in identifying problem behaviors and alternative positive behaviors. Coaching proves to be a more powerful safeguard against costly lawsuits and employee turnover. Contact us today about this successful program.

PROACTIVE COACHING refers to using coaching to develop diversity management programs before inevitable problems occur. Have you ever wished that you had a personal consultant to help with a challenging assignment? Perhaps you are new to diversity training/consulting and need some expert advice about how to get started and manage your diversity work. Maybe you are seeking a personal coach/trainer for a one-on-one diversity training program. Or you may need help getting motivated in your work.

We at DTUI know that people have different diversity training needs. Our personal coaching services are designed to help you increase productivity and decrease job-related stress. You will have one-on-one contact by telephone with a personal coach well-suited to meet your needs.

Each coaching session provides the support professionals need to increase personal effectiveness. You can be assured that your coach is a skilled and experienced professional.

Coaching focuses on a range of topics, including:

• managing diversity
• effective team work
• avoiding harassment
• diversity recruitment & retention
• linking cultural competency to the bottom line
• handling difficult employees
• Not on the list? Just ask!

Manager/Supervisor/Human Resource Coaching: If you are like most managers, you frequently face interpersonal challenges with direct reports, supervisors, and peers. We at DTUI know that managing people demands interpersonal competency that is not achieved with a college degree. The DTUI personal coaching services are designed to assist you in meeting interpersonal challenges in your work.

A personal coach suitable for addressing your individual needs is assigned to you. Each one-on-one session provides you with the support needed to effectively address your interpersonal challenges, be it with employees or a supervisor.

Each coach is a skilled professional who can deal with both diversity-related and other interpersonal management challeges.

Coaching focuses on a range of topics, including:

Personal Trainer/Coach: A growing number of people are choosing to use personal coaching for motivation, focusing, and goal-setting. We at DTUI provide personal coaching for individuals who want to utilize a one-on-one relationship for personal growth.

A suitable coach is provided based on an initial assessment of each participant's profile. The coach and participant develop an action plan and work together in weekly telephone meetings. Participants receive practical homework assignments between meetings. The homework is designed to meet a real-world problem a participant is currently facing or a recurring personal challenge. In this way, the participant can use what is learned quickly and see instant results.

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Sample Client List
Federal Aviation Administration
Central Intelligence Agency
British Petroleum
European Central Bank
City of San Jose (Preferred vendors list)
Qualcomm, Inc.
Longmont City, Colorado
State Farm Insurance
City of Oceanside
Bayview Charities
Catholic Charities
Chemtronic-Aeronautics
Goodwill Industries
Wright State University
San Diego State University
B&J Services
E&K Industries
Society of Human Resource Management
Arizona Minority Family Network
Jacobs Center for NonProfit Innovation
University of Redlands
City of Bayside

Interested in DTUI Coaching Services? Contact us for more information at admin@dtui.com or (888) 288-1603.

Please CONTACT US and provide the following:

Full Name, Contact Information (telephone #, email address, and best times to reach you), your Coaching Needs, and Any Questions you would like us to answer.