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Standards & Pledges
As a staff person, subcontractor, or affilitate
of the Diversity Training University International, I hereby
agree to the following:
- I
pledge to pursue my profession with the highest level of
ethics. I will serve my Clients with the highest possible
degree of selflessness, and pledge to serve each with integrity
and competence.
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I pledge to honor the Professional-Client Agreement - Make
and honor clear agreements for our work together, including
compensation, timing and method of payment, schedules and
methods of communication the client requested; and assurance
that unused fees are returned promptly if a Client elects
to stop or suspend my services.
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I pledge to be Respectful and Constructive: Respect my Clients
needs and wishes, ensure they are honored; and do not presume
a Client's endorsement without obtaining explicit approval.
I will listen carefully to what the Client says or means;
promptly respond to telephone calls, faxes and electronic
mail; and be constructive and honest at all times.
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I pledge to Respect my Limits - Train, Consult, or Coach
only in my area of competence, where I am legally permitted
to practice, and in matters that will provide real benefits
to my Clients. I will not guarantee specific results such
as the amount of cost reduction or profit increase.
· I pledge to Refer Clients, when necessary, to other
specialists, such as a therapist, counselor, lawyer, financial
consultant, or the police. I will not attempt to provide
services that I do not have the expertise or competence
to perform.
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I pledge to guard against Conflicts of Interest - If serving
a particular class of client (e.g., a single industry),
or two or more known competitors, I will disclose the fact
to each Client. Assuming the affected parties give approval,
I will take extraordinary precautions to avoid passing sensitive
information between and amongst competing clients. When
potentially competitive issues arise, I will clarify the
level of confidentiality the client places on the information,
and act accordingly.
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I pledge to Honor Confidentiality. Information entrusted
me by Clients will be treated with strict confidentiality,
and I will also advise any circumstances that might influence
my judgment or objectivity. Clients should be aware that
communications between the Trainer, Consultant, or Coach
and the Client are not considered privileged under law,
and court testimony may be required if a subpoena is served.
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I pledge to Seek and Be Open to Feedback—I will always
respond positively to feedback from Clients.
· I pledge to Be Professional. I will maintain the
relationship on a professional basis. I recognize that relationships
that will reduce my objectivity, especially those of a romantic
nature, are incompatible with a professional role and will
cause me to end the Professional-Client relationship.
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I pledge to Maintain Professional Distance. I will not invest
capital in or make loans to my Clients' businesses or projects
unless both parties develop formal, written and legally
supported agreements. I will need to sever the client-consultant
relationship before making such an agreement.
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I pledge to Maintain Clear Financial Agreements. I will
identify clearly and in writing any compensation or rewards
that are contingent on the client reaching certain targets
and/or measurable results flowing from the consultation.
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I pledge to Be A Model: I will conduct personal and professional
affairs with high standards so as to be a model for Clients
and other Professionals.
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I pledge to Honor the Intellectual Property Rights of Others.
I will either seek the approvals and/or agree to pay the
established royalties/licensing fees before using others
patents and copyrights. When quoting others, I will acknowledge
the fact by giving the appropriate reference.
I
Agree
I
Do Not Agree
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